CRM & Business Application Development — Microsoft Ecosystem
Custom Solutions for Your Unique Workflows
Overview
Generic CRM systems often fail because they don’t fit how you actually work. We build custom business applications and CRMs that match your specific industry needs, ensuring data integrity and user adoption.
Tech Stack
Deliverables
- Custom application architecture and database schema
- Full-stack application software (Front-end + Backend)
- Integrated CRM features (leads, tasks, contacts)
- Deployment to secure cloud infrastructure
- Ongoing support and maintenance roadmap
Custom CRM Development
Lead tracking, client management, and sales pipelines built around your specific sales cycle.
Case Management
Specialized systems for social services, foster care, and legal sectors with robust audit trails.
Inventory & Resource Mgmt
Tracking physical or digital assets with real-time visibility and automated reordering.
Customer Self-Service
Portals that allow your customers to manage their own data, reducing your support load.
API First Integrations
Connecting your custom app with your accounting, email, and marketing tools.
Mobile Access
Ensuring your business apps work beautifully on desktops, tablets, and phones.
Typical Use Cases
Foster Care Management
Securely tracking intake, placements, and compliance for social service agencies.
Sales Pipeline Optimization
Custom CRM for specialized industries like construction, legal, or high-end consulting.
Project Management Portals
Centralized hubs for tracking deliverables, milestones, and client communications.
Service Booking Systems
Customer-facing portals for scheduling, payments, and account management.
How We Work
Requirements Gathering
We interview stakeholders to understand exactly what the software needs to solve.
UI/UX & Schema Design
We design the user interface and the underlying data structure for approval.
Agile Development
We build the application in sprints, providing regular updates and live demos.
Deployment & Training
We launch the app and ensure your team knows how to use it to its full potential.
FAQ
Can we migrate data from our old CRM?
Yes, we handle data cleansing and migration to ensure you start your new system with clean, accurate records.
Is it better to buy or build a CRM?
If your process is unique or you find current tools are too complex/limiting, a custom build often provides better long-term ROI.
How do you ensure our data is secure?
We use enterprise-grade encryption, secure auth patterns, and regular security audits to protect your business data.
Ready to get started with CRM & Business Applications?
Contact us today for a free consultation on how we can implement this solution in your business.
Start Your ProjectFarah Family Solutions
"Unified clinical operations for a trauma therapy practice, requiring secure management of PHIPA-compliant therapy logs, session scheduling, and referral pipelines."
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